DRAFT Last updated July 2020
Overview
The Refer-a-Friend Program (the “Program”) offers you the opportunity to earn rewards by referring friends to make bookings on Airstayz’s mobile applications (each an “App”) using a unique identifier encoded in an online link provided to you by Airstayz (the “Link”). The Program is run by Airstayz (Singapore) Pte. Ltd., 888 Orchard Boulevard, Singapore 730888 (“Airstayz”).
The Program terms and conditions supplement (a) our Terms and Conditions, which governs your use of our platform, (b) our STAY Rewarded™ terms, which govern how you accumulate and redeem STAY Rewarded™, and (c) our Privacy Policy, which explains how we collect and process personal data (collectively the “Terms”). Your use of the Link will indicate that you have accepted the Terms and agree to be bound by them under a contract with Airstayz.
The Program runs from 1 January 2021 to 31 December 2026.
Airstayz will launch a campaign under the Program from time to time, each with specific start and end dates (each individually a “Campaign Period”).
During each Campaign Period, Airstayz will provide participants with the Link relevant to that Campaign Period. Each campaign starts and ends on specific dates as follows:
The Program cannot be combined with any other incentive or promotion offered by Airstayz. By referring a friend through the Link, you waive all rights to compensation or rewards for the referral offered by Airstayz under any other program.
The Program is only for personal, non-commercial purposes.
Airstayz may suspend or end the Program or end the Campaign Period at any time by posting a message on the platform or by sending a message to the email address associated with your Airstayz account.
Airstayz does not guarantee that the Link will operate error-free, without interruption, or that it is compatible with all systems and networks.
Participant’s Eligibility
To participate in Program, you must:
We may require that you provide additional information and documents to confirm that you meet the Program’s eligibility requirements, and that you update the information and documents if they change during your participation in the Program.
Airstayz may suspend or end your participation in the Program immediately and without notice if we believe you have violated any of these Terms or that you are using the Program to engage in or facilitate illegal activities.
Referred Friends
To qualify as a referred friend under the Program, the person you refer must:
Eligible Bookings
Subject to the Terms, you will accumulate referral rewards in a form of STAY Rewarded™ (“Referral Rewards”) when a friend you have referred (“Referred Friend”) makes an Eligible Booking as defined below.
An “Eligible Booking” is a booking via the Link on the App during one of the Campaign Periods and meets the following criteria:
You may earn Referral Rewards from a maximum of 5 Eligible Bookings.
Referral Rewards
The amount of Referral Rewards awarded for each Eligible Booking is calculated by Airstayz in its sole discretion, and may vary for each Eligible Booking depending on various factors, including the date the Link is generated, the date the Link is used to make an Eligible Booking, the value of the Eligible Booking, the location of the accommodation, and the date of the stay.
Referral Rewards will be credited to your Airstayz account within 45 days after the departure date of the Eligible Booking.
Referral Rewards accumulated under the Program may not be exchanged for cash or other products.
Referral Rewards are not transferable.
Your referrals
Compliance statement
By participating in the Program, you confirm that:
You must not engage in bribery or corrupt practices by making (or offering to make) any payment, gift or a transfer of anything of value to, or for the use of, any of the persons or entities listed below to induce the recipient to do (or omit to do) an act in violation of their lawful duty, to obtain or retain business, or to secure an improper advantage, or to induce the improper performance of a relevant function or activity with regard to any activity contemplated by these Terms:
Any attempt to breach these Terms or to circumvent your obligations or the eligibility requirements for referred friends and eligible bookings will disqualify you from participating in the Program and you will forfeit all rewards accumulated under the Program and Airstayz may close your user account.
Taxes
Indemnity
Exclusion and Limitation of Liability
Miscellaneous
Phone Number Log-in Feature
If you intend to use your phone number to sign up or log-in to your Airstayz.com user account, you must provide an SMS-capable phone number to receive one-time password (“OTP”) codes from Airstayz. You’ll use these codes to verify your identity.
Carrier charges may apply for receiving the text messages that provide OTP codes. Please contact your mobile carrier for further information.
Sign up for an Airstayz account using a phone number
Log in to your Airstayz account using a phone number
The Refer-a-Friend Program (the “Program”) offers you the opportunity to earn rewards by referring friends to make bookings on Airstayz’s mobile applications (each an “App”) using a unique identifier encoded in an online link provided to you by Airstayz (the “Link”). The Program is run by Airstayz (Singapore) Pte. Ltd., 888 Orchard Boulevard, Singapore 730888 (“Airstayz”).
The Program terms and conditions supplement (a) our Terms and Conditions, which governs your use of our platform, (b) our STAY Rewarded™ terms, which govern how you accumulate and redeem STAY Rewarded™, and (c) our Privacy Policy, which explains how we collect and process personal data (collectively the “Terms”). Your use of the Link will indicate that you have accepted the Terms and agree to be bound by them under a contract with Airstayz.
The Program runs from 1 January 2021 to 31 December 2026.
Airstayz will launch a campaign under the Program from time to time, each with specific start and end dates (each individually a “Campaign Period”).
During each Campaign Period, Airstayz will provide participants with the Link relevant to that Campaign Period. Each campaign starts and ends on specific dates as follows:
- Campaign 1 runs from 1 December 2020 to 31 December 2021.
- Campaign 2 runs from 1 December 2021 to 31 December 2022.
- Campaign 3 runs from 1 December 2022 to 31 December 2023.
- Campaign 4 runs from 1 December 2023 to 31 December 2024.
- Campaign 5 runs from 1 December 2024 to 31 December 2025 and is only valid for those accessing the Link from an Australian, UK, EU, China, South America, North America IP address and residing in Australia.
The Program cannot be combined with any other incentive or promotion offered by Airstayz. By referring a friend through the Link, you waive all rights to compensation or rewards for the referral offered by Airstayz under any other program.
The Program is only for personal, non-commercial purposes.
Airstayz may suspend or end the Program or end the Campaign Period at any time by posting a message on the platform or by sending a message to the email address associated with your Airstayz account.
Airstayz does not guarantee that the Link will operate error-free, without interruption, or that it is compatible with all systems and networks.
Participant’s Eligibility
- Participation in the Program is by invitation, optional, and subject to eligibility criteria determined by Airstayz from time-to-time in our sole discretion.
To participate in Program, you must:
- be a natural person;
- not be current Airstayz’s employees or directors (including those of Airstayz’s subsidiaries);
- have an active Airstayz account under your name; and
- not otherwise be disqualified.
We may require that you provide additional information and documents to confirm that you meet the Program’s eligibility requirements, and that you update the information and documents if they change during your participation in the Program.
Airstayz may suspend or end your participation in the Program immediately and without notice if we believe you have violated any of these Terms or that you are using the Program to engage in or facilitate illegal activities.
Referred Friends
To qualify as a referred friend under the Program, the person you refer must:
- be a natural person;
- not have previously made a booking on Airstayz’s platform (whether it is Airstayz’s website, application or any other form);and
- not be the referrer himself/herself, the referrer’s spouse, or a person who lives at the same address as the referrer.
Eligible Bookings
Subject to the Terms, you will accumulate referral rewards in a form of STAY Rewarded™ (“Referral Rewards”) when a friend you have referred (“Referred Friend”) makes an Eligible Booking as defined below.
An “Eligible Booking” is a booking via the Link on the App during one of the Campaign Periods and meets the following criteria:
- The booked room and selected rate were identified as “Promotion Eligible;”
- The booking was fully paid in advance using the Pay Now payment option;
- The booking has a check-out date within 15 days after the last day of the Campaign Period;
- The booking has a minimal booking value (including taxes and fees) of:
- USD 30 for bookings made up to 8 June 2021
- USD 90 for bookings made from 9 June 2021 to 30 June 2022
- USD 30 for bookings made from 1 July 2022 onwards
- The booking resulted in an actual stay.
You may earn Referral Rewards from a maximum of 5 Eligible Bookings.
Referral Rewards
The amount of Referral Rewards awarded for each Eligible Booking is calculated by Airstayz in its sole discretion, and may vary for each Eligible Booking depending on various factors, including the date the Link is generated, the date the Link is used to make an Eligible Booking, the value of the Eligible Booking, the location of the accommodation, and the date of the stay.
- The Referral Rewards for an Eligible Booking made in Campaign 1 is up to USD 10.
- The Referral Rewards for an Eligible Booking made in Campaign 2 is up to USD 30.
- The Referral Rewards for an Eligible Booking made in Campaign 3, Campaign 4 and Campaign 5 is up to USD 10.
Referral Rewards will be credited to your Airstayz account within 45 days after the departure date of the Eligible Booking.
Referral Rewards accumulated under the Program may not be exchanged for cash or other products.
Referral Rewards are not transferable.
Your referrals
- You may only send the Link to people with whom you have an existing relationship, and whom you reasonably believe will be interested in booking accommodations with Airstayz during the Campaign Period.
- You must not publish or distribute the Link publicly, post it in forums or on sites that you do not operate directly, nor use it in or for paid promotions or advertisements.
- When you refer a person, you must inform them that you are participating in the Program and may receive rewards from Airstayz for the referral.
- You must not hold yourself out as an employee, agent, or a person who is acting on behalf of or authorized to represent Airstayz.
- You must not use Airstayz’s name or logo without Airstayz’s prior written permission.
- You must not contact people who have asked not to be contacted.
- You are responsible for knowing which laws and regulations apply to your participation in the Program, including privacy and data protection laws, and for complying with them.
Compliance statement
By participating in the Program, you confirm that:
- your participation in the Program is not prohibited by law;
- you will comply with applicable laws and Airstayz policies while participating in the Program; and,
- your participation in the Program will not create a potential conflict of interest with any other obligations on you, conflict with any obligations to other person; and,
- you are not subject to economic or trade sanctions, or equivalent restrictions, that prohibit Airstayz from making payments to you.
You must not engage in bribery or corrupt practices by making (or offering to make) any payment, gift or a transfer of anything of value to, or for the use of, any of the persons or entities listed below to induce the recipient to do (or omit to do) an act in violation of their lawful duty, to obtain or retain business, or to secure an improper advantage, or to induce the improper performance of a relevant function or activity with regard to any activity contemplated by these Terms:
- a public official or employee (including an employees of a government-owned entity);
- a political party (including any official of or candidate for);
- a commercial party, person or entity; or,
- an intermediary for payment to any of the foregoing.
Any attempt to breach these Terms or to circumvent your obligations or the eligibility requirements for referred friends and eligible bookings will disqualify you from participating in the Program and you will forfeit all rewards accumulated under the Program and Airstayz may close your user account.
Taxes
- Depending on where you live, we may require you to provide us with information and documents related to your status as a taxpayer and we may be required to submit information about you, including the rewards you accumulate under the Program, to tax authorities.
- You are solely responsible for knowing and following income reporting rules that apply to the rewards you accumulate, and for making any tax payment required arising from them.
Indemnity
- You will indemnify Airstayz for all damages, costs, and losses (including reasonable lawyer and professional service fees) that arise from your actions, including negligence and intentional misconduct, with respect to your participation in the Program.
Exclusion and Limitation of Liability
- Airstayz will not be liable under these Terms for any indirect or punitive damages, even if we are informed in advance of the possibility of the damages.
- Airstayz’s total aggregate liability to you under these Terms will not exceed $10 USD.
Miscellaneous
- Airstayz may amend these Terms at any time by publishing a message on our Platform or sending a notice to the email address associated with your Airstayz account. If you do not agree with the changes, you must stop participating in the Program. Continuing to participate in the Program, including continuing to use the Link, after the changes are publishes will indicate your acceptance of them.
- You cannot assign or transfer any rights or obligations under these Terms to another person.
- The unenforceability of any right or obligation under these Terms will not affect other rights and obligations arising under them.
- Your participation in the Program does not establish an employment or agency relationship with Airstayz, and you waive all rights to claim any benefit Airstayz provides to its employees. Airstayz will not carry insurance under which you may seek coverage or compensation.
- These Terms are not intended to grant rights to third parties and the Contracts (Rights of Third Parties) Act (2001)(Cap. 53B) does not apply.
- Only the English language version of these Terms will be used to interpret their meaning. Any translation in a different language is for reference purposes only.
- These Terms will be governed by Singapore law and any proceeding to assert a right or enforce an obligation under them must be started in the courts of Singapore.
Phone Number Log-in Feature
If you intend to use your phone number to sign up or log-in to your Airstayz.com user account, you must provide an SMS-capable phone number to receive one-time password (“OTP”) codes from Airstayz. You’ll use these codes to verify your identity.
Carrier charges may apply for receiving the text messages that provide OTP codes. Please contact your mobile carrier for further information.
Sign up for an Airstayz account using a phone number
- Provide an SMS-capable phone number.
- Enter the OTP sent to your phone via SMS.
- Create your account password, and you’re all set.
Log in to your Airstayz account using a phone number
- You can use your verified phone number and password combination to log in to your Airstayz account.
- If you forget your password, you can reset it either by your email (a link will be sent to your inbox) or by your phone number (an OTP will be sent to your phone via SMS).