Terms and Conditions DRAFT
INTRODUCTION
The following provisions form the basis of the Airstayz Gift Card Program (“Program”). These provisions are intended to govern the relationship between you as a participant in the Program and Airstayz Pte. Ltd. (“Airstayz”) as issuer and operator of the Program. Your participation in the Program and use of the Airstayz Gift Card(s) will be governed by these provisions, and it is your responsibility to read and understand all of them.
ISSUING OF AIRSTAYZ GIFT CARDS
Airstayz Gift Cards are typically issued to customers at Airstayz’s discretion when they make a booking with Airstayz or for goodwill. Airstayz Gift Cards are issued for loyalty, award or promotional purposes. Airstayz Gift Cards cannot be purchased, are not legal tender, have no cash value and are not redeemable for cash. Airstayz Gift Cards also cannot be transferred, resold or exchanged. No fees are associated with the redemption of Airstayz Gift Cards.
Airstayz Gift Cards may be issued by Airstayz to persons who have registered with Airstayz via Airstayz.com and derivatives thereof (collectively referred to as “Airstayz.com”). Each gift card shall have its own unique identification number which shall be necessary for a customer to redeem the value under the Gift Card (“Unique Identifier”). The value contained in an Airstayz Gift Card shall be determined by Airstayz in its sole and absolute discretion and in determining such value Airstayz may give regard to criteria including but not limited to the booking history of a customer’s previous bookings with Airstayz, the types of accommodation booked in the past by a customer and the location of a customer.
AIRSTAYZ GIFT CARD USE AND REDEMPTION
Please note that although Airstayz Gift Cards are described as being equivalent to certain fiat currencies (e.g. US Dollars), such description is purely for your convenience. The fiat currency amount is merely to provide an “indicative value” of what may be redeemed with Airstayz Gift Cards, the respective Gift Card values are not pegged to the fiat currencies and the “indicative value” is subject to change at the discretion of Airstayz. Airstayz shall not be held liable for any variances that may occur resulting from bookings that are paid in a currency. Airstayz may cancel the value of Airstayz Gift Cards at its discretion and Gift Card holders have no claim against Airstayz for the “indicative value” or for any other monies.
The value contained in an Airstayz Gift Card can only be redeemed with or through Airstayz and Airstayz.com and for no other purpose. Customers will not be able to redeem Airstayz Gift Cards directly with accommodation suppliers participating on Airstayz.com.
Customers who hold Airstayz Gift Cards shall be able to redeem it by entering the Airstayz Gift Card Unique Identifier on Airstayz.com for an accommodation that participates in the Program and is displayed on Airstayz.com. The customer may nominate the amount of value under the Airstayz Gift Card that it wishes to redeem. The booking process will clearly show if Airstayz Gift Card stored value is able to be redeemed. Airstayz shall not be held liable for any changes that may result in the cancellation of a participating accommodation from the Program.
When redeeming an Airstayz Gift Card, the customer shall have the option to either partially redeem value under the Airstayz Gift Card or elect for full redemption. The balance unredeemed value under an Airstayz Gift Card can be checked and accessed at any time by the Gift Card holder accessing the Airstayz My Gift Card page. Airstayz Gift Cards cannot be used in combination with any other promotions, offers or rewards, unless expressly permitted by the terms of the relevant promotion, offer or reward.
If a customer cancels an eligible booking for which he or she had earned an Airstayz Gift Card, that particular Airstayz Gift Card will be removed from the customer’s account.
Accommodation reserved through redemption of Airstayz Gift Card value in whole or part shall be subject to the tariff, contract and accommodation policies of the accommodation reserved. Airstayz Gift Cards can only be redeemed for qualifying published rates up to the full booking value, but not for accommodation where Airstayz is contracted on a commission only basis, free accommodation, rentals or tickets, industry discounts, group rates or special promotional rates. Airstayz Gift Cards cannot be applied to any credit card charges in respect of the accommodation reserved.
If a customer cancels a refundable booking at a participating accommodation that is paid in full or in part by an Airstayz Gift Card, the Airstayz Gift Card used for the said booking may be re-issued to the customer’s account with its original expiration date. If the Airstayz Gift Card used for the said refundable booking had expired prior to the cancellation, it will not be refunded to the customer’s account. An Airstayz Gift Card which has been redeemed on a non-refundable booking at a participating accommodation will not be re-issued to the customer’s account under any circumstances. An Airstayz Gift Card cannot be used to pay or offset any cancellation fee.
VALIDITY AND EXPIRY OF AIRSTAYZ GIFT CARDS
Generally, issued Airstayz Gift Cards will be valid until fully redeemed or unless terminated by Airstayz in accordance with these terms and conditions but in no event will issued Airstayz Gift Cards be valid for a period exceeding five (5) years. If there is an expiry date on an Airstayz Gift Card, then the Airstayz Gift Card shall expire as of the expiry date of that card. The customer shall not be able to use an Airstayz Gift Card once it is fully redeemed, on and from the expiry date of the Airstayz Gift Card (including for a period after five (5) years from its issue date) or upon earlier termination of the Airstayz Gift Card in accordance with these terms and conditions and further, any balance unredeemed value remaining on the Airstayz Gift Card as of the expiry or termination date will be rendered void and thereafter cannot be redeemed or refunded by a customer (except where required by applicable law).
MODIFICATIONS, RESTRICTIONS, TERMINATION ETC
The Airstayz Gift Card, the Program and its benefits are offered at the discretion of Airstayz who has the right to terminate the Program or to change the Program rules, these terms and conditions, benefits, conditions of participation or card value limits, in whole or in part, at any time, with or without notice, even though changes may affect the ability to redeem a Gift Card already granted. To the extent permitted by applicable laws, Airstayz may, among other things, withdraw, limit, modify or cancel any special offers; increase the level of value on an Airstayz Gift Card required for any accommodation reservation made through Airstayz.com; modify or regulate the transferability of Gift Card value or benefits; add an unlimited number of blackout dates; or limit the number of accommodation reservations available on any or all properties participating on Airstayz.com; or otherwise make changes to the Program at its discretion or as may be required by law or regulation. Airstayz Gift Card participants, in holding a Gift Card, may not rely upon the continued availability of Gift Card value. The Airstayz Gift Card is not redeemable for all properties participating on Airstayz.com, but only for those eligible properties where the gift card redeem feature is shown and can be seen by the customer when making a booking on Airstayz.com.
Participation in the Program is subject to these terms and conditions set out herein and as Airstayz may, at its discretion, adopt from time to time. Airstayz has the sole right to interpret and apply the Program in accordance with these terms and conditions. Any failure to follow the terms and conditions set out herein, any abuse of Program privileges, any conduct detrimental to the interests of Airstayz, or any misrepresentation of any information furnished to Airstayz or its affiliates by any participant in the Program, or anyone else acting on the participant’s behalf, may result in the termination of his or her Airstayz Gift Card, the cancellation of Airstayz Gift Card value or any other benefits.
PROHIBITION OF SALE OR BARTER OF AIRSTAYZ GIFT CARDS
Except as expressly allowed by these terms and conditions or as explicitly agreed in advance and in writing by Airstayz, the sale or barter of any Airstayz Gift Cards, awards or benefits other than by Airstayz is expressly prohibited. Any Airstayz Gift Cards, value or benefits transferred, assigned or sold (unless expressly allowed under these terms and conditions) in contravention of the Program and these terms and conditions, in addition to exposing the customer to the penalties otherwise associated with violations in general, may be confiscated or cancelled.
The use of accommodation reservations that have been acquired by purchase, barter, or other conduct in contravention of the Program and these terms and conditions may result in the cancellation of the reservations, denial of entry to the accommodation with respect to the guest name the reservation is held under, and, at the discretion of Airstayz, completion of the accommodation stay may be completed upon payment of the applicable rate.
AIRSTAYZ GIFT CARDS IN PLACE OF REFUND
In some instances, customers who have cancelled their refundable bookings with Airstayz may elect to receive an Airstayz Gift Card in place of a refund.
In such circumstances, Airstayz is the holder of the value exchanged for the Airstayz Gift Card (herein referred to as “cached credit”) and shall be responsible for such cached credit subject to the provisions of these terms and conditions governing Gift Cards in general. For the avoidance of doubt, the cached credit is not a deposit, shall not earn interest, is not insured by the state, another authority or any third party such as an insurer.
Once exchanged for a Gift Card, the cached credit shall be non-refundable (except where required by applicable law), redeemable or exchangeable for cash or otherwise.
Under no circumstances now or in the future shall a customer be entitled to hold or store any one Gift Card in exchange for cached credit of or exceeding one thousand USD (USD1,000). A customer shall not be allowed to maintain more than 20 Airstayz Gift Cards which has been exchanged for cached credits in his or her customer account on Airstayz.com at any one time.
CONVERSION FROM AIRSTAYZ REWARDS PROGRAM TO AIRSTAYZ GIFT CARD PROGRAM
Upon satisfaction of certain conditions, a member of the Airstayz Rewards Program may convert his or her points held under the Airstayz Rewards Program to value under the Airstayz Gift Card Program. The process and conditions governing such conversion may include the specifying of the conversion rate for points under the Airstayz Rewards Program for conversion to value under the Airstayz Gift Card Program. If any Airstayz Rewards Program members wish to enquire further about this, enquiries can be made by contacting Airstayz customer support.
GENERAL
Any bookings made by a customer using an Airstayz Gift Card (whether redeemed partially or in full) shall be subject to the Airstayz Terms of Use which shall also apply to any customer accessing, browsing or using Airstayz.com. Airstayz reserves the right to audit Airstayz Gift Card(s) held or used by a customer at any time for compliance with the Program, these terms and conditions, or to identify unusual transaction patterns, without notice to the customer. In the event that an audit reveals discrepancies, fraud, abuse or other violations, the processing of Airstayz Gift Card redemption requests may be delayed pending completion of the audit. In certain cases (e.g. fraud including but not limited to the opening of fake or fictional accounts for illegal or money laundering transfer purposes), Airstayz reserves the right to cancel the Airstayz Gift Card(s) and the entire account. Further, in the case of fraud (actual or suspected) or where suspicious activity is identified by Airstayz in the case where Airstayz Gift Cards are transferred or shared in contravention of these terms and conditions, Airstayz may in its sole and absolute discretion suspend or block the relevant Airstayz Gift Card(s) or relevant account.
The Program is maintained for the benefit of Airstayz customers only. Unless otherwise allowed by Airstayz, each customer who holds an Airstayz Gift Card may only maintain one account. Customers are not allowed to transfer Airstayz Gift Card values from one Gift Card to another.
The customer hereby warrants that the use of Airstayz Gift Cards does not violate any anti-money laundering laws and regulations (including but not limited to the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act (Cap. 84A) and Terrorism (Suppression Of Financing) Act (Cap. 325) as amended from time to time), or any other applicable laws, regulations or rules. The customer hereby renders Airstayz free and harmless from any liability whatsoever which may arise from the customer’s violation of said laws, regulations and/or rules.
THE VALUE CONTAINED IN AIRSTAYZ GIFT CARDS HAVE NO VALUE OUTSIDE OF THE PROGRAM. AIRSTAYZ MAY REVOKE THE VALUE ON AIRSTAYZ GIFT CARDS AT ANY TIME IN THE MANNER SET FORTH HEREIN. AIRSTAYZ GIFT CARDS ARE NOT TRANSFERABLE UPON DEATH, AS PART OF A DOMESTIC RELATIONS MATTER, OR OTHERWISE BY OPERATION OF LAW. RISK AND TITLE WILL PASS TO THE CUSTOMER UPON DELIVERY OF THE AIRSTAYZ GIFT CARD. AIRSTAYZ WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE OR WHATEVER NATURE IN CONNECTION WITH (I) THE LOSS OR THEFT OF AIRSTAYZ GIFT CARDS OR USE OF YOUR AIRSTAYZ GIFT CARDS WITHOUT YOUR PERMISSION, AND (II) ANY DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, LOSS OF PROFIT OR DAMAGE THAT YOU MAY SUFFER OR HAVE SUFFERED BY REASON OF THE USE OR FAILURE OR INABILITY TO USE THE GIFT CARDS PROPERLY, FINANCIAL OR OPERATIONAL FAILURE OF AIRSTAYZ OR AIRSTAYZ.COM, FRAUD, COUNTERFEITING AND THEFT OF AIRSTAYZ GIFT CARDS.
Only the customer named on the Airstayz Gift Card will be entitled access to personal information relating to such Airstayz Gift Card.
The personal information that is collected from you in connection with the Program will be used in accordance with the Airstayz Privacy Policy and be subject to applicable data protection laws. Information submitted by a customer may be transferred to and from an accommodation supplier to facilitate the customer’s participation in the Program. To learn how this information may be used by an accommodation supplier, please read that supplier's privacy policy.
Airstayz reserves the right to disallow redemption of an Airstayz Gift Card for any customer who uses the Program in a manner inconsistent with these terms and conditions or as against any applicable laws and which may result in the loss of Airstayz Gift Card stored value. In addition, Airstayz shall have the right to take appropriate administrative and/or legal action against the customer, including criminal prosecution, as it deems necessary in its sole discretion. Any attempt by any person to undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Airstayz reserves the right to seek damages from any such person to the fullest extent permitted by law. Airstayz's failure to enforce any of these terms and conditions shall not constitute a waiver of that, or any other, provision.
All questions or disputes regarding an individual's eligibility for the Program, the redemption of Airstayz Gift Card(s), use, or conversion of Airstayz Reward Program Points, or a customer’s compliance with these terms and conditions will be resolved by Airstayz in its sole discretion.
If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these terms and conditions, which will otherwise remain in full force and effect.
Airstayz will not be liable or responsible in any manner for any tax consequences which may result from a customer’s participation in the Program. Each customer is solely responsible for the payment of all taxes payable and benefits acquired as a result of such customer’s participation in the Program and redemption of any Airstayz Gift Card stored value and for all applicable filing and reporting obligations. Customers should consult with their tax advisors regarding the use and redemption of Airstayz Gift Card stored value.
Accommodation suppliers may be added to or removed from the Program at any time with or without notice.
These terms and conditions shall be construed in accordance with the laws of Singapore irrespective of the customer’s location. The courts of Singapore shall have exclusive jurisdiction over any matter associated with these terms and conditions.
ADDITIONAL INFORMATION
Thank you for having read these terms and conditions about the Program. For additional information regarding Airstayz Gift Cards refer to our FAQs on the Site.
INTRODUCTION
The following provisions form the basis of the Airstayz Gift Card Program (“Program”). These provisions are intended to govern the relationship between you as a participant in the Program and Airstayz Pte. Ltd. (“Airstayz”) as issuer and operator of the Program. Your participation in the Program and use of the Airstayz Gift Card(s) will be governed by these provisions, and it is your responsibility to read and understand all of them.
ISSUING OF AIRSTAYZ GIFT CARDS
Airstayz Gift Cards are typically issued to customers at Airstayz’s discretion when they make a booking with Airstayz or for goodwill. Airstayz Gift Cards are issued for loyalty, award or promotional purposes. Airstayz Gift Cards cannot be purchased, are not legal tender, have no cash value and are not redeemable for cash. Airstayz Gift Cards also cannot be transferred, resold or exchanged. No fees are associated with the redemption of Airstayz Gift Cards.
Airstayz Gift Cards may be issued by Airstayz to persons who have registered with Airstayz via Airstayz.com and derivatives thereof (collectively referred to as “Airstayz.com”). Each gift card shall have its own unique identification number which shall be necessary for a customer to redeem the value under the Gift Card (“Unique Identifier”). The value contained in an Airstayz Gift Card shall be determined by Airstayz in its sole and absolute discretion and in determining such value Airstayz may give regard to criteria including but not limited to the booking history of a customer’s previous bookings with Airstayz, the types of accommodation booked in the past by a customer and the location of a customer.
AIRSTAYZ GIFT CARD USE AND REDEMPTION
Please note that although Airstayz Gift Cards are described as being equivalent to certain fiat currencies (e.g. US Dollars), such description is purely for your convenience. The fiat currency amount is merely to provide an “indicative value” of what may be redeemed with Airstayz Gift Cards, the respective Gift Card values are not pegged to the fiat currencies and the “indicative value” is subject to change at the discretion of Airstayz. Airstayz shall not be held liable for any variances that may occur resulting from bookings that are paid in a currency. Airstayz may cancel the value of Airstayz Gift Cards at its discretion and Gift Card holders have no claim against Airstayz for the “indicative value” or for any other monies.
The value contained in an Airstayz Gift Card can only be redeemed with or through Airstayz and Airstayz.com and for no other purpose. Customers will not be able to redeem Airstayz Gift Cards directly with accommodation suppliers participating on Airstayz.com.
Customers who hold Airstayz Gift Cards shall be able to redeem it by entering the Airstayz Gift Card Unique Identifier on Airstayz.com for an accommodation that participates in the Program and is displayed on Airstayz.com. The customer may nominate the amount of value under the Airstayz Gift Card that it wishes to redeem. The booking process will clearly show if Airstayz Gift Card stored value is able to be redeemed. Airstayz shall not be held liable for any changes that may result in the cancellation of a participating accommodation from the Program.
When redeeming an Airstayz Gift Card, the customer shall have the option to either partially redeem value under the Airstayz Gift Card or elect for full redemption. The balance unredeemed value under an Airstayz Gift Card can be checked and accessed at any time by the Gift Card holder accessing the Airstayz My Gift Card page. Airstayz Gift Cards cannot be used in combination with any other promotions, offers or rewards, unless expressly permitted by the terms of the relevant promotion, offer or reward.
If a customer cancels an eligible booking for which he or she had earned an Airstayz Gift Card, that particular Airstayz Gift Card will be removed from the customer’s account.
Accommodation reserved through redemption of Airstayz Gift Card value in whole or part shall be subject to the tariff, contract and accommodation policies of the accommodation reserved. Airstayz Gift Cards can only be redeemed for qualifying published rates up to the full booking value, but not for accommodation where Airstayz is contracted on a commission only basis, free accommodation, rentals or tickets, industry discounts, group rates or special promotional rates. Airstayz Gift Cards cannot be applied to any credit card charges in respect of the accommodation reserved.
If a customer cancels a refundable booking at a participating accommodation that is paid in full or in part by an Airstayz Gift Card, the Airstayz Gift Card used for the said booking may be re-issued to the customer’s account with its original expiration date. If the Airstayz Gift Card used for the said refundable booking had expired prior to the cancellation, it will not be refunded to the customer’s account. An Airstayz Gift Card which has been redeemed on a non-refundable booking at a participating accommodation will not be re-issued to the customer’s account under any circumstances. An Airstayz Gift Card cannot be used to pay or offset any cancellation fee.
VALIDITY AND EXPIRY OF AIRSTAYZ GIFT CARDS
Generally, issued Airstayz Gift Cards will be valid until fully redeemed or unless terminated by Airstayz in accordance with these terms and conditions but in no event will issued Airstayz Gift Cards be valid for a period exceeding five (5) years. If there is an expiry date on an Airstayz Gift Card, then the Airstayz Gift Card shall expire as of the expiry date of that card. The customer shall not be able to use an Airstayz Gift Card once it is fully redeemed, on and from the expiry date of the Airstayz Gift Card (including for a period after five (5) years from its issue date) or upon earlier termination of the Airstayz Gift Card in accordance with these terms and conditions and further, any balance unredeemed value remaining on the Airstayz Gift Card as of the expiry or termination date will be rendered void and thereafter cannot be redeemed or refunded by a customer (except where required by applicable law).
MODIFICATIONS, RESTRICTIONS, TERMINATION ETC
The Airstayz Gift Card, the Program and its benefits are offered at the discretion of Airstayz who has the right to terminate the Program or to change the Program rules, these terms and conditions, benefits, conditions of participation or card value limits, in whole or in part, at any time, with or without notice, even though changes may affect the ability to redeem a Gift Card already granted. To the extent permitted by applicable laws, Airstayz may, among other things, withdraw, limit, modify or cancel any special offers; increase the level of value on an Airstayz Gift Card required for any accommodation reservation made through Airstayz.com; modify or regulate the transferability of Gift Card value or benefits; add an unlimited number of blackout dates; or limit the number of accommodation reservations available on any or all properties participating on Airstayz.com; or otherwise make changes to the Program at its discretion or as may be required by law or regulation. Airstayz Gift Card participants, in holding a Gift Card, may not rely upon the continued availability of Gift Card value. The Airstayz Gift Card is not redeemable for all properties participating on Airstayz.com, but only for those eligible properties where the gift card redeem feature is shown and can be seen by the customer when making a booking on Airstayz.com.
Participation in the Program is subject to these terms and conditions set out herein and as Airstayz may, at its discretion, adopt from time to time. Airstayz has the sole right to interpret and apply the Program in accordance with these terms and conditions. Any failure to follow the terms and conditions set out herein, any abuse of Program privileges, any conduct detrimental to the interests of Airstayz, or any misrepresentation of any information furnished to Airstayz or its affiliates by any participant in the Program, or anyone else acting on the participant’s behalf, may result in the termination of his or her Airstayz Gift Card, the cancellation of Airstayz Gift Card value or any other benefits.
PROHIBITION OF SALE OR BARTER OF AIRSTAYZ GIFT CARDS
Except as expressly allowed by these terms and conditions or as explicitly agreed in advance and in writing by Airstayz, the sale or barter of any Airstayz Gift Cards, awards or benefits other than by Airstayz is expressly prohibited. Any Airstayz Gift Cards, value or benefits transferred, assigned or sold (unless expressly allowed under these terms and conditions) in contravention of the Program and these terms and conditions, in addition to exposing the customer to the penalties otherwise associated with violations in general, may be confiscated or cancelled.
The use of accommodation reservations that have been acquired by purchase, barter, or other conduct in contravention of the Program and these terms and conditions may result in the cancellation of the reservations, denial of entry to the accommodation with respect to the guest name the reservation is held under, and, at the discretion of Airstayz, completion of the accommodation stay may be completed upon payment of the applicable rate.
AIRSTAYZ GIFT CARDS IN PLACE OF REFUND
In some instances, customers who have cancelled their refundable bookings with Airstayz may elect to receive an Airstayz Gift Card in place of a refund.
In such circumstances, Airstayz is the holder of the value exchanged for the Airstayz Gift Card (herein referred to as “cached credit”) and shall be responsible for such cached credit subject to the provisions of these terms and conditions governing Gift Cards in general. For the avoidance of doubt, the cached credit is not a deposit, shall not earn interest, is not insured by the state, another authority or any third party such as an insurer.
Once exchanged for a Gift Card, the cached credit shall be non-refundable (except where required by applicable law), redeemable or exchangeable for cash or otherwise.
Under no circumstances now or in the future shall a customer be entitled to hold or store any one Gift Card in exchange for cached credit of or exceeding one thousand USD (USD1,000). A customer shall not be allowed to maintain more than 20 Airstayz Gift Cards which has been exchanged for cached credits in his or her customer account on Airstayz.com at any one time.
CONVERSION FROM AIRSTAYZ REWARDS PROGRAM TO AIRSTAYZ GIFT CARD PROGRAM
Upon satisfaction of certain conditions, a member of the Airstayz Rewards Program may convert his or her points held under the Airstayz Rewards Program to value under the Airstayz Gift Card Program. The process and conditions governing such conversion may include the specifying of the conversion rate for points under the Airstayz Rewards Program for conversion to value under the Airstayz Gift Card Program. If any Airstayz Rewards Program members wish to enquire further about this, enquiries can be made by contacting Airstayz customer support.
GENERAL
Any bookings made by a customer using an Airstayz Gift Card (whether redeemed partially or in full) shall be subject to the Airstayz Terms of Use which shall also apply to any customer accessing, browsing or using Airstayz.com. Airstayz reserves the right to audit Airstayz Gift Card(s) held or used by a customer at any time for compliance with the Program, these terms and conditions, or to identify unusual transaction patterns, without notice to the customer. In the event that an audit reveals discrepancies, fraud, abuse or other violations, the processing of Airstayz Gift Card redemption requests may be delayed pending completion of the audit. In certain cases (e.g. fraud including but not limited to the opening of fake or fictional accounts for illegal or money laundering transfer purposes), Airstayz reserves the right to cancel the Airstayz Gift Card(s) and the entire account. Further, in the case of fraud (actual or suspected) or where suspicious activity is identified by Airstayz in the case where Airstayz Gift Cards are transferred or shared in contravention of these terms and conditions, Airstayz may in its sole and absolute discretion suspend or block the relevant Airstayz Gift Card(s) or relevant account.
The Program is maintained for the benefit of Airstayz customers only. Unless otherwise allowed by Airstayz, each customer who holds an Airstayz Gift Card may only maintain one account. Customers are not allowed to transfer Airstayz Gift Card values from one Gift Card to another.
The customer hereby warrants that the use of Airstayz Gift Cards does not violate any anti-money laundering laws and regulations (including but not limited to the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act (Cap. 84A) and Terrorism (Suppression Of Financing) Act (Cap. 325) as amended from time to time), or any other applicable laws, regulations or rules. The customer hereby renders Airstayz free and harmless from any liability whatsoever which may arise from the customer’s violation of said laws, regulations and/or rules.
THE VALUE CONTAINED IN AIRSTAYZ GIFT CARDS HAVE NO VALUE OUTSIDE OF THE PROGRAM. AIRSTAYZ MAY REVOKE THE VALUE ON AIRSTAYZ GIFT CARDS AT ANY TIME IN THE MANNER SET FORTH HEREIN. AIRSTAYZ GIFT CARDS ARE NOT TRANSFERABLE UPON DEATH, AS PART OF A DOMESTIC RELATIONS MATTER, OR OTHERWISE BY OPERATION OF LAW. RISK AND TITLE WILL PASS TO THE CUSTOMER UPON DELIVERY OF THE AIRSTAYZ GIFT CARD. AIRSTAYZ WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE OR WHATEVER NATURE IN CONNECTION WITH (I) THE LOSS OR THEFT OF AIRSTAYZ GIFT CARDS OR USE OF YOUR AIRSTAYZ GIFT CARDS WITHOUT YOUR PERMISSION, AND (II) ANY DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, LOSS OF PROFIT OR DAMAGE THAT YOU MAY SUFFER OR HAVE SUFFERED BY REASON OF THE USE OR FAILURE OR INABILITY TO USE THE GIFT CARDS PROPERLY, FINANCIAL OR OPERATIONAL FAILURE OF AIRSTAYZ OR AIRSTAYZ.COM, FRAUD, COUNTERFEITING AND THEFT OF AIRSTAYZ GIFT CARDS.
Only the customer named on the Airstayz Gift Card will be entitled access to personal information relating to such Airstayz Gift Card.
The personal information that is collected from you in connection with the Program will be used in accordance with the Airstayz Privacy Policy and be subject to applicable data protection laws. Information submitted by a customer may be transferred to and from an accommodation supplier to facilitate the customer’s participation in the Program. To learn how this information may be used by an accommodation supplier, please read that supplier's privacy policy.
Airstayz reserves the right to disallow redemption of an Airstayz Gift Card for any customer who uses the Program in a manner inconsistent with these terms and conditions or as against any applicable laws and which may result in the loss of Airstayz Gift Card stored value. In addition, Airstayz shall have the right to take appropriate administrative and/or legal action against the customer, including criminal prosecution, as it deems necessary in its sole discretion. Any attempt by any person to undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Airstayz reserves the right to seek damages from any such person to the fullest extent permitted by law. Airstayz's failure to enforce any of these terms and conditions shall not constitute a waiver of that, or any other, provision.
All questions or disputes regarding an individual's eligibility for the Program, the redemption of Airstayz Gift Card(s), use, or conversion of Airstayz Reward Program Points, or a customer’s compliance with these terms and conditions will be resolved by Airstayz in its sole discretion.
If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these terms and conditions, which will otherwise remain in full force and effect.
Airstayz will not be liable or responsible in any manner for any tax consequences which may result from a customer’s participation in the Program. Each customer is solely responsible for the payment of all taxes payable and benefits acquired as a result of such customer’s participation in the Program and redemption of any Airstayz Gift Card stored value and for all applicable filing and reporting obligations. Customers should consult with their tax advisors regarding the use and redemption of Airstayz Gift Card stored value.
Accommodation suppliers may be added to or removed from the Program at any time with or without notice.
These terms and conditions shall be construed in accordance with the laws of Singapore irrespective of the customer’s location. The courts of Singapore shall have exclusive jurisdiction over any matter associated with these terms and conditions.
ADDITIONAL INFORMATION
Thank you for having read these terms and conditions about the Program. For additional information regarding Airstayz Gift Cards refer to our FAQs on the Site.